1. Introduction
VibliApp ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. By using VibliApp, you consent to the data practices described in this policy.
2. Information We Collect
2.1. Information You Provide
- Account Information: Username, email address, password, date of birth, sex/gender, sexual orientation
- Profile Information: Profile picture, gallery images (up to 5), "About Me" text (up to 600 characters), country, city
- Preferences: What you're looking for (Chat, Friendship, Date, Casual), age range preferences, gender preferences, location preferences
- Communications: Messages, voice notes, drawings, and files you send through the Service
- Payment Information: Processed securely through Stripe; we do not store your full payment card details
2.2. Information Collected Automatically
- Device Information: Device type, operating system, browser type
- Usage Data: Features used, time spent on the app, interaction patterns
- Location Data: If you enable distance-based features (Premium), we collect your approximate location
- Log Data: IP address, access times, pages viewed, app crashes
- Cookies: We use cookies to enhance your experience (see Section 8)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Create and manage your account
- Match you with other users based on your preferences
- Enable communication between users (messaging, voice/video calls)
- Process payments for Premium subscriptions
- Send you service-related notifications (login verification, password resets)
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve the Service
- Detect, prevent, and address fraud, abuse, and security issues
- Enforce our Terms and Conditions
- Comply with legal obligations
4. How We Share Your Information
4.1. With Other Users
Your profile information (username, profile picture, gallery, about me, age, location, what you're looking for) is visible to other users of VibliApp.
4.2. With Service Providers
- Stripe: For payment processing
- IONOS: For email services
- Hosting providers: To host and operate our Service
4.3. For Legal Reasons
We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.
4.4. Business Transfers
If VibliApp is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Specifically:
- Account Data: Retained until you delete your account
- Messages: Retained until you or the other user deletes them, or until account deletion
- Security Logs: Retained for 90 days for security purposes
- Payment Records: Retained for 7 years for legal/tax compliance
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL)
- Secure password hashing
- Multi-factor authentication (MFA) for login
- Regular security audits and monitoring
- Access controls and authentication for our systems
- Intrusion detection and prevention systems
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@vibliapp.com or delete your account through the app settings.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Required for the Service to function (login sessions, security)
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Understand how users interact with the Service
You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using the Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
VibliApp is strictly for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected information from a person under 18, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
VibliApp
Email: privacy@vibliapp.com
For legal matters: legal@vibliapp.com
By using VibliApp, you acknowledge that you have read and understood this Privacy Policy.